Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Lunata has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Lunata

      1615 Poydras Street Suite 900 New Orleans, LA 70112

    Customer ReviewsforLunata

    Cosmetics Sales
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    10 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from William M

      1 star

      06/05/2024

      Company listed product incorrectly, fabricates new add AFTER the fact to justify stealing. Avoid avoid avoid!
    • Review from Laura T

      1 star

      06/04/2024

      I ordered a pair of "**************" they were supposed to be a size 18 Capris. Well, I got a size small from ***** skinny jeans that wouldn't fit an 8th grader! I have been fighting with PayPal to get my money back and the only thing I got from the company was an offer of 10% of my purchase price. 4.00!! Fake company that offers knock off fake brands.
    • Review from Kevin C

      1 star

      05/18/2024

      I ordered a dog hammock for the car, with a ten day promise to deliver. Still waiting 20+ days. Paypal is still awaiting comment when I notified them of the problem. Zero stars is too many! Absolutely no correspondence has helped! Stay away from this company would be my recommendation!
    • Review from Tj J

      1 star

      12/15/2023

      I've had problems with this company from the beginning of my purchase but the best thing for me is I went through my bank and my bank reversed the pay and they still shipped it out and they sent it to me but I sent it back to them and I took pictures of everything they tried to say that they didn't get it but it was delivered hand delivered to somebody at their company they are a scam company and they will try to rip you off they need to be put out of business!!!
    • Review from Theresa H

      1 star

      08/03/2023

      I spent 44.95 on a so called 50% off item, it was supposed to be a weed Wacker with blades, I got the 2 blades that go to absolutely nothing and I looked up the price of what those 2 blades costed and it literally a 5.99 item, when I called the number that I was given a man with an accent said I had the wrong number, and no im aware I got scammed, users please check carefully and read reviews and complaints when before ordering anything from a site based in South East asia..
    • Review from Danika C

      1 star

      07/02/2023

      If I could give zero stars I would! I am so mad and feel so cheated. After I ordered 2 of the wire-wrapped garden fairy yard ornaments I did not receive them after ******************************************************* touch with Lunata. What a joke! I will show you the item I received and it was absolutely NOT even the same product. The shape was similar but their entire advertisement was misleading. After all the polite conversation they offered me only 10% refund. I am insulted and outraged.
    • Review from Rosetta D

      1 star

      04/29/2023

      This is the worst company allowed to exist. I wish I could rate the a zero. They actually advertised their sandals Uber the name of Clark, and sold them for $34 when they should’ve been sold for $2.50.


    • Review from loni s

      1 star

      03/28/2023

      BEWARE of this LUNATA company....do not buy!!! I ordered a pair of sneakers....they came...too big....I have been fighting back and forth with this company....no paperwork in the package and they keep asking for more and more pictures of the item...which is irrelevant - THEY SIMPLY DO NOT FIT!!!!..... I was dumb enough to order off a IG site....and now they want every picture and say they refund but do not take returns.....they are trying to keep me replying because they do not want to refund me.....this is a ********* company - I wish I would have read reviews beforehand....the most ridiculous return I have ever had.a simple $51.98 and they are not refunding........
    • Review from Vladimir D.

      1 star

      01/11/2023

      Received defective product and was not able to receive a refund.
    • Review from Terri Walker

      1 star

      08/11/2022

      Couldnt return sandles. No return information on package or inside. I thought I ordered size 9, they said I ordered size 6. Said it was my fault I ordered wrong size.They made it very complicated to return giving me 48 hours to contact them.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.