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Find a Location

Turner's Foundation Repairs LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTurner's Foundation Repairs LLC

    Foundation Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/4/2019

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    914 N Dupre Street, New Orleans, LA 70119
    BBB File Opened:
    4/4/2002
    Years in Business:
    23
    Business Started:
    11/30/2000
    Business Incorporated:
    11/30/2006
    Accredited Since:
    1/4/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 560215 Home Improvement Contractor Registration for this business, issued by LA State Licensing Board for Contractors. The expiration date of this license is 6/22/2026.

    These agencies may include:

    LA State Licensing Board for Contractors

    2525 Quail Drive

    Baton Rouge LA 70808

    (225) 765-2301

    Fax: (225) 7652431

    http://www.lslbc.louisiana.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Robert Turner, Owner
    Contact Information

    Principal

    • Mr. Robert Turner, Owner

    Customer Contact

    • Mr. Robert Turner, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/25/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    ************************* D/B/A ******** Foundation Repair was contracted to level the center of my house & repair termite & water damage as a condition of the act of sale. He pushed the repair date back until after closing, cashed the check and claimed work was complete, and then failed to complete the terms of his contract. The items that he did complete were subsequently found to be in need of correction. He insisted that the terms of his contract were complete, until a third party inspection verified that the terms of his contract had not been met. He has made no attempt to complete the terms of his contract once he was finally forced into admitting that they were not complete, and refuses to acknowledge that other parts of his work are in need of correction/remediation. Instead he has put his energy into arguing and attempting to intimidate and exhaust me into giving up seeking to come to a fair and reasonable resolution. I no longer have any faith that, were he actually willing to correct & complete the work, that he could be trusted to do it in fashion that complies with industry regulations and norms. Subsequently to all this developing, I have discovered that although **************** advertises himself as licensed and insured, he does not in fact hold either a residential or a commercial contractor's license (although he does have a certificate from the state licensing board -- which unlike the licenses requires no testing or compliance with various standards of practice). He has violated 7 of the 8 standards for BBB accreditation is barely a month of our business dealings together, caused me loss of use of my house, and significant pain and suffering. I have significantly more documentation than the file limit size of this form allows, but am happy to share it with you. For these reasons I am seeking a refund of the amount paid to him, requesting that he cease contact with him, and that he cease advertising himself as a licensed foundation repair specialist.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nick B

    5 stars

    03/04/2024

    In the shoring and foundation repair industry of *********** that is known for its many disreputable contractors, **************** and his employees are a lone bright spot. I initially saw his work at two separate addresses in ******** where I recently took over handyman work, project management, and property management for an elderly neighbor of mine who no longer has the use of her legs.Despite his knowing that the owner would never be able to view his work, I can attest to the fact that **************** completed his contracted work with her expertly. Items included replacing 20+ ft spans of 6x6 sill that were rotted out, sistering floor joists, jacking areas that needed to be leveled while avoiding damage to interior walls and/or cupping of 100 year old wood floor slats, repairing crumbling and sinking porches, etc.After seeing this work, I employed **************** to repair my home in ********, which was built in the 1940s and added on in the 1970s. The "joke" I make is that homes like mine are the reason why we have ************* codes now as many things were done "incorrectly" by modern standards. Additionally, much of the lumber used back then is no longer available now.******************** many years of experience and clear ability to convey that knowledge to his employees came in handy as he was able to help solve this very complicated series of problems. They were able to install multiple new ***** after digging and building new piers, working around complicated existing plumbing lines and removing dirt under where the joists had sunk too low for clearance. He even offered to relocate some of that dirt to our front yard flower bed where water runoff had washed away a lot of the dirt. The spans between the original floor joists were too wide by modern standards, and **************** was able to rectify that as well while taking a small amount of sag out of the 80+ year old floor joists without harming the interior and/or necessitating jacking the entire house.Thanks again!

    Turner's Foundation Repairs LLC Response

    03/07/2024

    It was a pleasure working with **** and his father. Thanks for entrusting my company to take care of your foundation concerns.

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