Business ProfileforReady Power LLC

The above Claim is being described by the caregiver of the proposed client. Ready power was contacted to provide a quote for a home generator and sent a sales manager to pitch their generator to my mother. The information that was provided to my mother of 68 years old with dementia and just recently lost her husband. My husband and I wrote them a letter explaining that she is not capable of making a decision as large as that. Ready Power then proceeded to harass my mother to electricity sign the quote but unbeknownst to her she was signing a contract that obligated her to start the work order to begin ordering her until. Once we reloaded what happens and decided to cancel due to an unclear contract that my husband and I reviewed, we asked then to cancel the co tract that she did not even know she was signing for, Ready Power stated that there was a three day period that she amhad to cancel. Now the company is stating that she is liable for almost $1500 for fees on a product she did not received and was not able to make. In fact, the sales person was supposed to return the next day to go over the the quote but did not show up. Again I am her decision maker due to her condition and explained to them that she cannot pay for something she does not have. Is Ready a power in the business of taking advantage of elderly women. I really hope not. We asking for a full refund of the $500 payment and to drop collection activity on this matter at once.