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Find a Location

Diabetes Management & Supplies LLC. has 1 locations, listed below.

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    Business ProfileforDiabetes Management & Supplies LLC.

    Health

    Current Alerts For This Business

    Pattern of Complaint:
    On December 1, 2021 This company was notified by BBB that they have a pattern of complaints regarding delivery of diabetes supplies and difficulty reaching representatives by telephone to discuss the issues.  Since September 2021, the company has received 16 complaints regarding this issue. At this time the company has not responded to the complaints. As of March 3, 2022 the company has not responded to BBB request to assist in rectifying the cause of the pattern of complaints.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Full Service Direct Distributors of diabetic products and supplies sent directly to patients home.  They supply products such as insulin pumps, continuous glucose monitors, diabetic shoes and therapeutic shoes, nurses on staff. They are one of the few to carry insulin pumps, and CGMS.  Accepts medicare, medicaid, and private insurances and handles all of the  billing needs for the patients. Also has a diabetes Learning Center for all of their patients questions and needs.

    Business Details

    Location of This Business
    10 Commerce Court # B, New Orleans, LA 70123-3225
    BBB File Opened:
    11/19/1998
    Years in Business:
    27
    Business Started:
    1/1/1997
    Business Incorporated:
    1/1/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PHY.005274-IR for this business, issued by Louisiana Board of Pharmacy

    These agencies may include:

    Louisiana Board of Pharmacy

    3388 Brentwood Drive

    Baton Rouge LA 70809

    (225) 925-6496

    Fax: (225) 9256499

    http://www.pharmacy.la.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Additional Contact Information

    Fax Numbers

    • (504) 738-7930
      Primary Fax

    Email Addresses

    Customer Complaints

    29 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/08/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    On Monday March 18 my wife got Dexcom senors sent to our home..My wife told ****** and it's parent company Diabetes Management & supplies before they ship out senors to please call us to let us know how much they were going to be. They did not do that and ship them anyway. Last year wife was able to get unit at no cost because she met her out pocket on her insurance. So we told them we are a fixed income and disable so needed to know ahead of time. We have try over the past two weeks to get a return shipping address label..we keep getting the run around and getting switched to different departments. We hope the corp. office would help but they told us it was their parent company's responsibility to send return address label. The unit itself does not work right. so my wife still has to poke her fingers.. We feel they are both acting in bad faith. The address to their parent company is *************************************************************************. We only live ************************************************************************************** one. It would costs us 865 dollars for a three month supply of senors for a unit that does not work right.
    Read More

    Customer Reviews

    18 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Worst N

    1 star

    10/10/2023

    ABSOLUTELY THE VERY WORST COMPANY. I WOULD GIVE IT A -20 IF I COULD. ICANT BELIEVE THEY ARE ALLOWED TO DO BUSINESS IN *******. JUST SHOWS HOW FAR ******* HAS GONE DOWN ****!!!

    Local BBB

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