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Find a Location

Burton Transit LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Burton Transit LLC

      PO Box 870574 New Orleans, LA 70187-0574

    • Burton Transit LLC

      39 E Blue Ridge Court New Orleans, LA 70128

    Business ProfileforBurton Transit LLC

    Medical Transportation
    Multi Location Business

    Additional business information

    Additional Info:
    The Louisiana Public Service Commission issued a License Certificate, Non Emergency Medical Exempt,  Transportation only to Burton Transportation, LLC, DBA Burton Transit.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Burton Transit LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Burton Transit LLC

        PO Box 870574 New Orleans, LA 70187-0574

      • Burton Transit LLC

        39 E Blue Ridge Court New Orleans, LA 70128

      Location of This Business
      PO Box 870574, New Orleans, LA 70187-0574
      BBB File Opened:
      8/22/2018
      Years in Business:
      6
      Business Started:
      4/9/2018
      Business Incorporated:
      4/9/2018
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      3
      Business Management
      • Ms. Ashley Burton, Co-Owner
      • Mr. Nelson Burton, Co-Owner
      Contact Information

      Principal

      • Ms. Ashley Burton, Co-Owner

      Customer Contact

      • Ms. Ashley Burton, Co-Owner
      Additional Contact Information

      Fax Numbers

      • (504) 444-3901
        Primary Fax

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/27/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I booked a car service with Burton Transit as airport pick for myself and my two young children, and also a return trip back to the airport. I paid extra for the infant car seats. I was charged immediately for both trips to the amount of $423.88. The next day, I received notice from my physician that due to some complications with my pregnancy, traveling is not permitted at this time, so I called and cancelled the trip. It has been three weeks, and I have made 5 phone calls for a refund. Each time, they tell me they will refund it right away or the manager will call me back to issue the refund. I have still not received a refund. This is not a cancelled Uber ride, it's a luxury car service which I was forced to book because I needed an option with car seats. It was very expensive and I have not used the service and cancelled immediately. It's unacceptable that they have not refunded me the $423.88 they charged me for a 15 mile drive.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James T

      1 star

      09/21/2021

      Extremely unprofessional company. They canceled my reservation without telling me and it took several attempts to track them down via, phone and email. Avoid at all cost.

      Burton Transit LLC Response

      10/04/2021

      We set a high standard for ourselves, and were so sorry to hear this was not met in your interaction with our business.Please call ************ or email ********************************* to further discuss this issue.

      Local BBB

      BBB of Greater New Orleans Area

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