Business ProfileforOpelousas 190 Truck Stop & Casino, LLC

On Friday, April 29, 2022, my husband and I came to Opelousas to take care of some business. While there, we stopped at this truck stop to grab something to drink. We chose two bottles of Dasani water because they were being advertised as 2 for $3.50. While waiting in line to check out, my husband began drinking his water. When the cashier scanned the items, they came up as regular price. She went to the cooler and retrieved the advertisement indicating the sale on the items. She called her manager over the phone. The manager told her that she would not change the price. We advised that we would not pay more than was advertised and we placed both bottles on the counter and left. As we drove away, we saw a heavy-set Caucasian woman running toward our vehicle. My husband stopped. The lady approached our vehicle and began screaming that he had to pay for the water. He explained the situation to her. This lady then states that she would call the police, so we turned around and followed her back into the store. She called the police and stated that the "vendor" placed that sign and that "these people always want something for free". After causing a ruckus. She retreated to the rear of the store and left a clerk, who had only been working there a month, to deal with the issue. After about maybe 20 minutes the clerk called the manager inquiring about the police. The manager said she canceled it. So, we left. On our way out of Opelousas we saw a sheriff deputy at the store so we went back. The manager, Lisa lied about the police not coming so that she could frame the story the way she wanted. While the deputy was there, she said the "person above her" said she could waive the charge. We were like okay and went to pay. She refused payment. So this woman was willing to write off the price of the water rather than take the payment. This woman is unprofessional and disrespectful. She should not be in charge of any establishment. She is definitely not management material.