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ComplaintsforGuardian Gates, LLC
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Complaint Details
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Initial Complaint
10/07/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
In March of 2022, I met with ***** ***** concerning a gate and wood fence that I needed to have replaced. We had a verbally agreement that his company Guardian Gates LLC would take the job at a price $3300. ***** said he needed half of the money upfront for materials so on March 19th, 2022, I wrote him a check for 1,650. We were not living in my house at the time because a tree had fallen on my house during hurricane Ida. I told him when we get ready to move back in that I would like to have the work done. I contacted Mr. ***** in July saying I would like to go ahead and have the work done. He kept giving me the run around and eventually stopped answering my calls and texts. It has been several months now, and I would just like my deposit back from Mr. *****. After doing some research on him and his company I see that I am not the only one customer that he has done this to, he has had several complaints on The BBB and is not a trustworthy individual I do not recommend anyone using Guarding Gates LLC, or ***** ***** because he will rip you off.Initial Complaint
09/08/2022
- Complaint Type:
- Order Issues
- Status:
- Resolved
We ordered a gate through this company in the beginning of June. We were told it would take 6 weeks to fabricate and at that time we would schedule installation. We have had delay after delay but recently the owner is not responding to our phone calls at all. We paid him a $2300 deposit at the time of ordering the gate. After a month of calling and texting with no response we are turning to BBB to help resolve this issue. We want the gate that was promised but will settle for our money back if he cannot provide the services promised.Customer response
10/18/2022
Complaint ID 17935575 has been resolved
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.