Share
![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforStelly & Son Road Service
At-a-glance
Products & Services
Business Details
- Location of This Business
- P.O. Box1086, Rayne, LA 70578
- BBB File Opened:
- 10/17/2014
- Years in Business:
- 22
- Business Started:
- 2/5/2002
- Type of Entity:
- Sole Proprietorship
- Contact Information
Principal
- John Stelly, Owner
Customer Contact
- John Stelly, Owner
- Additional Contact Information
Phone Numbers
- (337) 384-5469Other Phone
- (337) 384-5469
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Joe C
03/13/2022
I would seriously like to thank Stelly and Son Road Service for taking their time out to figure out the best way to solve a catastrophic axle failure that I had to deal with on New Year's Eve. Since I had 1800 miles completed with another 1000 miles to go, I was not prepared for one axle to fail on my office trailer then lose the second axle while trying to find a place to park off the highway. Not knowing anyone in the region was not a benefit, but the Lousiana State Police and ******* Trailer Sales provided the contact information for Stelly and Son Road Service. Once the parts were ready and I picked them up, John and his staff met me to replace the trailer's axles. After I picked up the replacement tires in Baton Rouge, I was able to get them mounted and from there returned to install them on the new axles. After everything was bolted together, I was able to get back on the road and get where I needed to be as I was already running days late.
The fact remains that AAA provided zero assistance on New Year's Eve as I was located "Too far away from any tow company in the area." After paying AAA $160 per year for well over ten years and being "Too far away from any tow company in the area" is a phrase that I am confident the professionals at Stelly & Son Road Service shall focus on for now and many decades to come.
Thank you, John, for excellent work, Sir, as it is good to see there are professionals that can handle what AAA can not handle.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.