At-a-glance
Business Details
This is a multi-location business.
- Location of This Business
- 1905 Farmerville Hwy, Ruston, LA 71270-3007
- BBB File Opened:
- 1/29/2021
- Years in Business:
- 18
- Business Started:
- 10/1/2005
- Accredited Since:
- 6/21/2022
- Alternate Business Name
- Ruston Tractor, Inc.
- Contact Information
Principal
- Ms. Heather Boddie, COO
Customer Contact
- Mr. Jermey Gantt, President
- Ms. Heather Boddie, COO
- Additional Contact Information
Fax Numbers
- (318) 255-8739Primary Fax
Phone Numbers
- (318) 388-4750Other Phone
- (318) 525-6001Other Phone
Email Addresses
- Primary
- (318) 255-8739
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brian G
03/19/2023
Bayou Kubota Bossier City Got bucket pin out about an inch and couldn’t move it more. Called and asked if they had torch to add heat and get out. Had same conversation on arrival. Called back on following evening just before closing and was told “we’ve been beating on it and can’t get it too budge at all. Asked if they used heat. “I’m pretty sure he did”. Inquired about time and was told approaching an hour. Asked to stop and inquired about what I owed including a new pin. “Around $150”. A couple days later I picked it up. PRICE INCREASE to $207 just sitting there! Inquired and was told well we ended working on it a little longer. Looking at pin you could not even tell it had been touched nor was the paint discolored from a torch. 1. I had already used a hammer. It needed more and if they couldn’t provide it they should have been up front about it. 2. Price gouging just because they can. It’s easy to make up and charge for time. Incompetent and untruthful is my impression.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.