Business ProfileforC & B Plumbing Repairs, Inc.

Mr. ***** came to my home on May 9 2023 to address a leak in my hall bathroom. The leak had caused water to leak under my flooring. He opened the wall, addressed a small leak in the pipe joints, TOLD ME MY SON WAS NOT CLOSING THE SHOWER CURTAIN ALL THE WAY AND THAT'S WHY MY FLOORS WERE RUINED, and went on his way. The bill was $500!!! Prior to having the flooring replaced and the wall closed up, floated and painted, I noticed water was still leaking under my house. I called Mr. ***** again to address the leak. He came out, tighted "something"under the house and left, claiming the leak was fixed. Yesterday C & B plumbing came to my home for a 3rd time because the night before when my son took a bath, I again noticed a waterfall of water pouring under my home. This time I was told the gasket in the overflow drain was cracked. Again, he told my MY SON SHOULD NOT LET THE WATER GET ABOVE THE OVERFLOW PLATE AND IT IS MY SON'S FAULT THE WATER IS LEAKING. He said he replaced the gasket and the leak was fixed and left. He did not even speak to me before leaving my house and called as he was pulling out the driveway. When my boyfriend got here yesterday he went under the house, I filled up the tub and pulled the drain and guess what... WATER LEAKING UNDER MY HOUSE. We removed the plate to the overflow drain and found that the gasket had not been replaced, but a small amount of putty was shoved in hole. This morning Mr. ***** returned to my home with said gasket in his hand and said he would have to open up the wall again to install the gasket!! We told him NO, he is not allowed into my home, and we would like a full refund so we can have the issue properly repaired. ONCE AGAIN HE CALLED MY SON STUPID AND SAID HE HAS NO COMMON SENSE. Mr. ***** then offer to give me $100 or MAYBE half of my money back. When we told him that was unacceptable and we needed the full amount, his response was get a lawyer. You can see in the photos the receipt stating that pipes were replaced, when they were NOT. And a photo of the replaced "gasket" (putty) that was installed. At this point I am unsure how to proceed. I intend to contact the Louisiana Board of Plumbing AND contact small claims court but I don't even know how to start that process. This is a warning to everyone, especially single mothers, DO NOT CALL THIS MAN FOR PLUMBING REPAIRS!!!! Any advice on how to proceed is welcome. I will not allow this man to rob me. Especially after $16,000.00 of wok has just been done to my home due to water damage. At this point my wall has to be opened again and the overflow drain has to be replaced. THIS HAS BEEN THE ISSUE ALL ALONG AND SHOULD HAVE BEEN REPAIRED ON THE FIRST VISIT. The most infuriating part of the entire situation is the 70 year old man blaming my 16 year old son for the issue. Calling my son stupid and saying he has no common sense. The entire point of an overflow drain is the catch the overflow water and regardless of how much water is put in the tub, the OVERFLOW drain should NOT leak into and under my home!