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ComplaintsforHowell Environmental Companies , L.L.C.
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Complaint Details
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Initial Complaint
10/05/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I am having an ongoing dispute with Water & Wastewater Utilities, a division of Howell Environmental Companies , L.L.C., about my original sewer contract stated in my purchase Deed. I have refused to pay their outrageous bill for service that is clearly stated in my Deed. On May 27. 2021 they physically trespassed on my property and cut my sewer line to disconnect my service. Even after May 27. 2021 when they blocked me from service, they have continuously bill me the monthly service charge of $35.00 piling up a large over due bill. I have no way of using the sewer system but I am being charged the full monthly amount plus an outrageous interest and pent ally fee. My attorney has sent them letters regarding this and I have photo proof of the current disconnection with dates.Customer response
10/06/2021
What proof have they provided to close this case? There has not been any agreement, court date or ruling to my knowledge of this matter as of October 6, 2021. I am still disconnected from the sewer system and receiving bills for service.Business response
10/14/2021
Our company made several attempts over a 2 year period to resolve the issue with this customer, however, he decided to hire an attorney. We had our attorney contact his attorney to work out a resolution and the customer has chosen to file suit.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.