Business ProfileforSynergy Venture Management Group

Date 07/29/23 Informed business via voicemail that the AC unit is out at the property I currently rent.... 07/31/23 Informed business again via voicemail of problem... 08/01/23 informed business via voicemail again of problem 08/02/23 went to office..no answer at door ... 08/03/23 called office again left message again via voicemail... Each time no one answered and I have not received a response... It is 100+degrees here n Shreveport..I am a senior citizen...I pay my rent on time EVERY month....they hv raised my rent to $700.00 dollars a month without any repairs n the home ... I've paid rent for this month and half on the rent for September.....I hv active electrical exposed wires outside that has been unattended by the company for over a year and a half that I've repeatedly ask them for help on .. these are my security lights on the back of my house where it's exceptionally dark and this property is not in the ideal neighborhood .... I reported to the company of a fire hazzard that these wires possess but still I wasn't given any consideration or help.... I am paying someone to stay at their resident until the business can get my AC on ... i informed them less than 3months ago that the unit was bad because it works for only approximately about2 months and it'll be out again. I also mentioned that it's too hard to get them on the phone when help is needed ...the business did hv freon put n the unit maybe the end of April2023 and it's out again ... it's now August ...this business use to hv a tenant portal so that maintenance requests can be summited but that has taken down from the business website... PLEASE I NEED HELP...THIS COMPANY IS RIDICULOUS... they continue sending me emails to sign another lease agreement...but how could I summit myself under this type of abuse and sign my name to it ? I also would like to know when do you stop paying rent until these problems are rectified? I've been FORCED out of my resident !!!!!