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Find a Location

The AC Guy has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The AC Guy

      Shreveport, LA 71138-1648

    • The AC Guy

      2803 Frederick St Shreveport, LA 71109-3609

    • The AC Guy

      4601 Givens St. Bossier City, LA 71111

    Business ProfileforThe AC Guy

    Residential Air Conditioning Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    The AC Guy has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The AC Guy

        Shreveport, LA 71138-1648

      • The AC Guy

        2803 Frederick St Shreveport, LA 71109-3609

      • The AC Guy

        4601 Givens St. Bossier City, LA 71111

      Location of This Business
      Shreveport, LA 71138-1648
      BBB File Opened:
      8/19/2020
      Years in Business:
      6
      Business Started:
      1/1/2018
      Business Started Locally:
      1/1/2018
      Type of Entity:
      Sole Proprietorship
      Contact Information

      Principal

      • Mr. Michael Tate, Owner

      Customer Contact

      • Mr. Michael Tate, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/20/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      On Nov 2, 2022 I hired “The A/C Guy ******* ****” to put in my Pioneer Mini Split heat pump by placing $400 deposit. ******* **** came out and got started installing the mini split right away. Around Nov 9th ******* **** was almost finished with the installing mini split beside a far minor items he left off or didn’t completely attach to the system. So, it was getting late and we decide he would come back at a later date to finish up those minor things. Everything was going well, So I thought and I decided to pay him the final payment $400, “which total $800” early because the unit was up and running. I contact ******* **** on Dec 7, 2022 because to coils on the inside wall unit was freezing up and “he responded that it may be a freon problem”. So, I reach back out to ******* **** on Dec 8, 2022 to see when he can come out to diagnose the problem, “did not get a response”. So, I text ******* **** on Dec 10, 2022 to call me and also, about some future business and finally response on Dec 13, 2022 and ******* **** “S****d that he didn’t have no more freon and he will come to check unit when the temperature 75 degrees outside”. After waiting months for Mr. **** to come out and diagnose my unit. So, I decide to contact another Hvac guy to come out and diagnose the unit in which he discovers where ******* **** cut the bolts and screws off of both copper line and solder them together in which that what cause the unit to leak out all the freon. He also discovers where Mr. **** Kinks the copper line in several different places in which will need to be repaired. 4*** ****** ** ******* ***** ** ***** ********************* ************************** ******************************* ********************************************************* ********************************************************** ************ ************
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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