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Find a Location

Elite Auto, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforElite Auto, LLC

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This business operates as a retail Used Motor Vehicle Dealership.

    Business Details

    Location of This Business
    2915 Youree Dr, Shreveport, LA 71104-3621
    BBB File Opened:
    12/30/2014
    Years in Business:
    16
    Business Started:
    8/1/2008
    Business Incorporated:
    5/27/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Additional Contact Information

    Fax Numbers

    • (318) 865-1742
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/30/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    On March the 2nd I financed a 2007 Chevy pilot Jeep from Elite Auto. Mr. IAN is the owner and he was my sales guy. I paid $2,300 down for the vehicle. When I left his car lot I went to Walmart to pick up a couple of household items. The vehicle killed in the parking lot it would not start after several tries it started but it felt like it was going 3 mph. I finally got it home try to get up my driveway and it killed would not move. I called a tow truck driver to come get the car he said it needed a battery I went to AutoZone to get a battery and took the Jeep back to Elite the next day. Mr. IAN kept the jeep for 5 days. And then told me he fixed the radiator the motor and the transmission got in the car went to my kids school to pick my boys up and the car killed again at my boy School. Elite had to call their tow truck guy to come and pick the Jeep up I had to call an Uber to get home it was raining and cold that particular day. He then kept the Jeep on his life for a week. Told me I can come and pick it up a week later. When I picked it up I want drove it on the interstate as I looked down at the temperature gauge it read h for hot when I got off the interstate and went on to Pines Road it killed at the corner of Pines Road and Jewella in mid traffic a guy help me push the car out of the way I locked the car up and left it at a gas station. He came and picked the car up the next day I talked with him Mr. Ian, he then told me that he will give me my money back he had to see what was wrong with the Jeep. He told me that I messed up the engine. I told him that I didn't have the car long enough to mess up the engine. All three times that I was in the car the longest I had the car was 8 or 7 hours the first two times I hate it it was 30 minutes to 45 minutes. I have been sick, an begging Mr. IAN to give me my money bk. But he said he has a No refund on deposit. I felt so bad. I felt less then a woman. Because I promise my boys that I would get us a vehicle.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris C

    1 star

    09/23/2021

    These people took the car after I spent almost 7 thousand fixing their bad repairs they had made to get it sold. Was only 200 behind and they came and got it after we had just spent 1800 on the transmission. Just a bad business to deal with. We were honest and called them every week and they still treated us very badly and took the car now that the value has been raised significantly because of me. Shame on elite auto!! People are just liars and thieves! And shame on Ion ******!! Hung up on us when we wanted an explanation because we came in every week to pay! Shame shame on elite auto! Out 7 grand now because of the dishonesty they have shown. Nothing more than lemon pushers!

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