ComplaintsforGet Rid Of It America Corp.
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Complaint Details
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Initial Complaint
08/01/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We canceled our trash removal service with Get Rid of It of America, due to financial hardship from losing my job of 34 years in Feb 2022. We placed our can at the street for them to retrieve, as they requested. We have NEVER placed any trash in that can since canceling. Yet they keep billing us despite our repeated calls to the company reminding them of our request to terminate their service. They are now threatening legal action against us unless we pay in full for several months of service we did not receive. They claim we did not call to cancel till June 2022. This is simply not true, we initially called in March, 2022, as we were trying to lower our monthly bills due to decreased income. We will NOT pay for a contracted service not received after we terminated the contract. I cannot explain why they claim to have no record of us contacting them in March, but we did, & have contacted them on 3 separate occasions since then. I do NOT appreciate being threatened with legal action because they're records are incorrect. I want the bill cancelled with no reflection of it on our credit report.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.