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ComplaintsforCrescent City Roofing & Construction, LLC
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Complaint Details
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Initial Complaint
10/12/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Crescent City Roofing installed a new roof on 11/17/20 for $10500. A 12 foot section on the ridge blew off. I sent pictures to the company and several text messages plus an email about inproper installation. ***** Corning investigated and concluded improper installation. I had to pay for an emergency tarp $820 plus $334 for shingles and installation to have it repaired. I also received over $800 of water damage to the bedroom below the missing shingles. The improper installation has caused almost $2000 in damages. I am asking for the company to meet me half way and pay $1000. I have receipts and insurance adjuster report to show damages. I also tried contacting the person that wrote the contract but she no longer works fort the company. I had many issues during the installation including gutter issues, hundreds of nails left behind, and a leak. Asking the company to do the right thing and reimburse me for only half of the costs. Trying to resolve out of court.Customer response
10/12/2021
**************************************Customer response
11/04/2021
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Crescent City Roofing & Construction, Llc regarding complaint ID ********.
Regards,
***********************
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Contact Information
4030 Pontchartrain Dr
Slidell, LA 70458-5136
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
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TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.