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ComplaintsforZ&H Rental Properties, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/01/2021
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I was renting a house from **** ****** at *** ***** ******* Street St. Martinville La. 70582 I called him on June 27, 2021 to tell him i was moving out. He said ok let me know when you move everything out and i will good inspect. On July 10, 2021 i called him to let him know that i had got all my stuff out and dropped off the keys to him. i never heard from him in a week so i called him to see about my deposit. He started saying that he was going to keep my deposit because the house was not cleaned and the grass was not cut. So i told him that was not true so he got really mad and started cursing me out and came to my parents house to fuss with me. so he got some mad that he cursed out every body there and left. i texted him about my $600.00 deposit but he never responded. He will call or text me back. All i want is my $600.00 deposit Back...Business response
09/29/2021
He was supposed to be out of the house by July 1, he did not move out until July 12! Those twelve days are not free, they were deducted from his deposit! Card board boxes were left in the house, the counter tops were dirty and someone urinated on the floor and wall in the bathroom! A cleaning person was hired to clean the house, that cost came out of his deposit! The grass in the yard had not been cut in weeks! The cost to cut the grass was deducted from his deposit!Customer response
10/28/2021
***Document Attached***
This is the security deposit part of the contract I signed and the text messages after I moved out. I was out on the the 10th not the 12th and was told that was okay over the phone. Also we cleaned the house before we left and was never told about any urine left in the bathroom. He only said that the toilet seat was broken which it wasn't. I would just like the remainder of the deposit!
See Attachment/File: 818982B4-A0A7-419D-80CA-A527C5691188
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.