ComplaintsforJerry's Marine Ltd.
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Complaint Details
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Initial Complaint
12/14/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I purchased a boat trailer in June of 2023 from jerry’s marine. It is now December of 2023 and I have not gotten the paper work from jerry’s marine that i need to register and title the trailer. They have told me they have mailed it out to me twice and i still have not received it. The company is very unprofessional, gives me a short answer of “i will see what i can find” every time i call. when i ask for them to call me back, they never will. I now have a trailer that i bought 6 months ago that I can not use! I need the certificate of origin from the manufactory!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.