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Find a Location

Lait de la Vie has 1 locations, listed below.

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    Business ProfileforLait de la Vie

    Jewelry Stores

    Current Alerts For This Business

    Pattern of Complaint:
    This company has a pattern of complaints involving consumers not receiving their jewelry after ordering. The company is an area that was affected by Hurricane Ida. They were working with BBB to answer and resolve complaints for a while after the hurricane. Starting in January of 2022, the company became unresponsive to BBB complaints. 
    Alert:
    This company has a pattern of complaints of customers sending in their breast milk and money to have jewelry made and never receiving anything. The company is located in an area that was affected by Hurricanes which did add to the delay. The company was responding to complaints but has since stopped responding to BBB. Consumers have reported that the company has filed for bankruptcy but BBB has been unable to verify if this is in fact true. Consumers who have complaints may wish to contact the Louisiana Attorney General's office at 1-800-351-4889 and the FBI Internet Crime Complaint Center at www.ic3.gov

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    79 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Thibodaux, LA 70301-7465
    BBB File Opened:
    12/12/2017

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Customer Complaints

    79 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/21/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    - purchase date of Sept 3rd, 2021 for 175$CAD for breastmilk jewelry, wait time 12mo at least was told to be expected and to check spreadsheet for updates on your breastmilk processing.- May 2022 changed their name to "pray for ********* recovery" - if I remember right a hurricane hit nearby but did NOT affect the seller as per her posts.- May 31 2022 ************** paused - I went to check order status knowing likely everything was delayed again, realized that she shut down after that date, business pages gone, etc and that myself and others were out money. By the time we wait the processing time our banks won't open disputes anymore as too long has passed. **** will not open a **************. I can not be refunded.- there is now a fb support page. They estimate at least 25k she's collected (I think way more considering her spreadsheets and each item sold was at LEAST 100$, I was order 10 thousand something). - woman now has a tiktok and twitch where she live streams and tells people to f*** off if they mention her business and owing us money. They are under the name @saii_rp - women in the group have contacted police, BBB, and more with no one doing anything about our lost money.- I want my money back.
    Read More

    Customer Reviews

    21 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Evelyn S

    1 star

    11/02/2023

    Everything I sent in early April 2021, were in memory of my daughter who I lost from Full Trisomy 18, December 2020. My daughter spent 10 hours with us on earth before passing. Therefore what I sent is irreplaceable. I have been understanding, patient, and even waited past the original date I was supposed to receive everything, the first year anniversary of my daughter's birth and death. I ordered a set (ring, ear rings, necklace) and even won a piece ****** wings). Winning that piece was the reason I ordered, and reading the positive feedback from others. I sent in my daughters lock of hair, a lock from my son at the time of her birth, a placenta capsule, and breastmilk. I have no idea what happens next. I want to still have hope that things will work out, and be positive. However my heart is sick and sad, it's like loosing my daughter all over again. I can only hope the buisness owner, ******, of Lait de la Vie, can take responsibility and make it right; for the hundreds of people she took these irreplaceable sentiments from, the thousands of dollars, with the original promise at the time of purchase, for a well-made keepsake product and sent to those who ordered within a reasonable timeframe.

    Local BBB

    BBB of Greater New Orleans Area

    BBB Reports On

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