Business ProfileforLafourche Animal Hospital Inc.

I'll NEVER go back to Lafourche Animal Hospital again!I have been taking my pets here for as long as I can remember and I've never been treated with such disrespect as I was today! On May 20th, I called and spoke to ****** to schedule a nail trim for my dogs. I mistakenly marked the wrong day on my calendar. This morning I called to verify that my appointment was at **** and Skylar informed me that it was supposed to the day before. I apologized for my misunderstanding and asked when could I reschedule. Skylar said there was actually an opening at **** today. PERFECT! I also asked if that was the earliest availability and she said yes!At **** I called and spoke to ****** again and let her know I made a wrong turn but I was on my way. I walked in the door at ****, I was the only client in the lobby. **** took me into the exam room almost immediately and got a weight on my dog. It was **** when Skylar walked in the room and said very rudely "since you were late do you mind waiting for the other 2 appointments that were on time." I agreed but I was very upset about how I was spoken to so while I was waiting I called other local vets to see if they had availability for new clients. I decided to go back inside and get my pets recorders because no one should be spoken to that way and I felt like the attitude was directed towards me moreso because I missed the appointment the day before.********************** decided to put her two cents in and rudely tell me " I don't know what to tell you. You missed an appointment yesterday and were late today." I replied "you are right I did and I was 6 minutes late. I just want my pets records." She says "your appointment was at ****" to which I replied "no it was supposed to be at **** and I walked in at **** and I called to say I was going to be late and I was told it was ok. Again it doesn't matter I've already spoken to another veterinarian and I just want me pets records!" The attitudes of the staff was totally uncalled for