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ComplaintsforOwens Construction Management, LLC
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Complaint Details
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Initial Complaint
03/21/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
We have been trying to get this resolved for nearly a year now. "Owens" left our home unfinished as well as damaged since the first week in April 2021. We made a final attempt to get our home fixed and finished by sending a letter, but was only told that "some people just can't work together". Our contract and estimate states that we have a 2-year warranty on the work, but this has been ignored. Much of the work completed with the sheetrock has already started separating and our floors will need to be taken up and re-installed (including buying more material). There is also unfinished work and overpayment made that was never refunded. "Owens" hired subcontractors that were not qualified to perform the restoration work. and this is why the floors and some sheetrock needs to be re-installed. We have complied with all of "Owen's" attorney's (no case) requests of getting specific bids for repairs and giving a list of monies still owed, but have yet to have any contact with the company and have yet to have any of the issues resolved. Total Amount = $16,754.48Business response
04/17/2022
Business Response /* (1000, 5, 2022/04/04) */ All communication with this matter is being performed by a represented attorney of Owens Construction Management as requested by the homeowners during the beginning of the referenced dispute. It has been made clear to the homeowners that this matter be handled professionally without blasphemy or false statements made towards OCM during this process. It has also been made clear that Owens Construction Management intends to fully value and take care of this matter in a professional manner with the required legal assistance to do so. If any additional information should be known or given, please reach out to our attorney as directed previously. Consumer Response /* (3000, 8, 2022/04/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) The dispute has been pending for months now and there has been no response from Owens since we complied with their request for estimates. A letter was sent to their attorney on January 25, 2022 with a subsequent follow up to the lack of response on March 17, 2022. When it was clear that Owens has no intention of " to fully value and take care of this matter in a professional manner" as he stated, we had to look to other methods to help resolve this. The initial letter requesting resolution to this matter was sent July 28, 2021. We are nearing one year since the beginning of this "dispute" with still no resolution. There was a review on their Facebook page made, which was neither false nor blasphemous. Blasphemy is a statement against or an insult towards God. No statements were made by me against God. We just want this resolved without having to file suit and are making every effort to avoid this.
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Contact Information
Business hours
Today,6:00 AM - 6:00 PM
MMonday | 6:00 AM - 6:00 PM |
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TTuesday | 6:00 AM - 6:00 PM |
WWednesday | 6:00 AM - 6:00 PM |
ThThursday | 6:00 AM - 6:00 PM |
FFriday | 6:00 AM - 6:00 PM |
SaSaturday | 6:00 AM - 6:00 PM |
SuSunday | 6:00 AM - 6:00 PM |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.