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ComplaintsforHillside West Apts
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Complaint Details
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Initial Complaint
08/07/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I have reported to manager numerous times about the noise from upstairs neighbor with the early morning really loud noises that wake me up early I work night so I don't get up early as some she's very very noisy and don't have any consideration towards her neighbors she walks really hard that shakes my ceiling and the light in the ceiling she plays loud music from time to time knowing that I'm at home and I have told management about that as well as I'm filling this complaint out she's upstairs right now making unbearable amounts of noise now and have been doing it all day!!I have reached out to after-hours for the apt manager and the lady at the other end told me it was nothing she could do and will let the manager know on MONDAY!!what am I suppose to do until then..it should be someone that can help me with this today I have not had ANY rest today and it's my off day and I'm not enjoying my home any today please some help meCustomer response
08/23/2023
I have been reaching out to them but the problem have not been solved and the noise is still continuing management mentioned maybe moving me to another apartment but I disagree with that why should I move and I'm not the one that's making the noise..she should be the one that action should be taken upon..
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.