ComplaintsforSango Buick-GMC
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Complaint Details
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Initial Complaint
06/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I bought a car 3 weeks ago, car had an ongoing leak in the trunk I wasn't informed about. Even after asking If there was any problems I should know about. If notified them a few days ago about the issue. They deny it was leaking until I bought it. They knew it had previous rear damage and, repairs and, failed to fully inspect it or, tell me about the issue. I just want the damages repaired and, seal sealed. I've been hung up on and, management won't speak to me.Business response
06/25/2024
we are in contact with consumer to see if we can resolve this issue.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.