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Find a Location

Pelican Roofing Company LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pelican Roofing Company LLC

      5801 Ambassador Caffery Pkwy Youngsville, LA 70592-5182

      BBB Accredited Business
    • Pelican Roofing Company LLC

      12232 Industriplex Blvd, Ste 12 Baton Rouge, LA 70809

    Business ProfileforPelican Roofing Company LLC

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/5/2015

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Pelican Roofing Company LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pelican Roofing Company LLC

        5801 Ambassador Caffery Pkwy Youngsville, LA 70592-5182

        BBB Accredited Business
      • Pelican Roofing Company LLC

        12232 Industriplex Blvd, Ste 12 Baton Rouge, LA 70809

      Location of This Business
      5801 Ambassador Caffery Pkwy, Youngsville, LA 70592-5182
      BBB File Opened:
      7/30/2015
      Years in Business:
      10
      Business Started:
      7/4/2014
      Business Incorporated:
      5/8/2014
      Accredited Since:
      8/5/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 41517551K for this business, issued by Secretary of State

      These agencies may include:

      Secretary of State

      P.O. Box 94125

      Baton Rouge LA 70804

      (225) 925-2880

      BBB records show a license number of 556557 for this business, issued by Louisiana State Licensing Board for Contractors. The expiration date of this license is 7/17/2024.

      These agencies may include:

      Louisiana State Licensing Board for Contractors

      P.O. Box 14419

      Baton Rouge LA 70898

      (225) 765-2301

      https://www.lslbc.state.la.us

      BBB records show a license number of 64530 for this business, issued by Louisiana State Licensing Board for Contractors. The expiration date of this license is 2/27/2025.

      These agencies may include:

      Louisiana State Licensing Board for Contractors

      P.O. Box 14419

      Baton Rouge LA 70898

      (225) 765-2301

      https://www.lslbc.state.la.us

      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • George Boudreaux, Owner
      • Dylan Pellerin, Marketing Coordinator
      Contact Information

      Principal

      • George Boudreaux, Owner

      Customer Contact

      • George Boudreaux, Owner
      • Katie Reese, Accounting Assistant
      • Dylan Pellerin, Marketing Coordinator
      Additional Contact Information

      Fax Numbers

      • (337) 205-8656
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/07/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      A hail storm came through my town in June 2023 and caused damage to my roof. Someone from Pelican Roof stopped by my home and asked if they could look at my roof. They said the paper I signed was not really a contract because if I didn’t want them to fix my roof I didn’t have to let them. I signed the paper. My insurance denied the claim at first but after talking to my agent said the insurance adjuster, they came out again and approved the claim. Pelican Roofing was there the second time my insurance adjuster came out but I spent hours on the phone with my agent and the adjuster to get my roof approval. Pelican was charging me almost $4,000 more than anyone else to replace roof. I had several personal issues during this time. I was harassed by **** with Pelican to get the roof done. They are now sending me an invoice to pay 10% of the approved rcv, which I don’t think I owe. Please help.
      Read More

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      CINDY G

      1 star

      06/12/2024

      I was asked to sign an agreement that only insured that I would go with them if the insurance approved payment. I was not told there would be a 10% charge, he was very slick in getting me to sign but nevertheless I signed. I was not told that I would not have an adequate selection of colors. The first and only sample he brought had six options, 1 was black onyx, 4 were shades of charcoal gray, & 1 was tanish/\brownish so I selected that 1. As soon as I chose that 1 he said they don't offer that in this area. I told him I was not going with any of the black/dark colors as I would not be happy with that. So he comes up with a color which had singles but no capping, it would have to be a different color, even sent me colors I could mix & match. At that point, I believed he was trying to sell me left over materials from other jobs. It's the only thing that made since so I decided I was going to go another direction. Then he sent me another shingle I could get which was a dark brown (didn't really like it) so I asked if it was only option, he said yes, he even told me he got a good price b/c it wasn't a good seller & they were trying to get rid of it. When he realized I wasn't going for it, then he brought up the 10 percent of the agreement. It's the first I heard of it. He told me it was my only options (colors), then his manager called me offering me to go in to their office, that they had any color I could possibly want. Well yes that pissed me off. Why was I told this was my only options when you have all these colors? I spoke to an attorney & was told there had to be a meeting of the minds, which was to agree on the product, which we clearly did not. They sent me an invoice for $1,199 which is over the 10 percent of their estimate. I will be going o court with them. Anyone want to join me?

      Local BBB

      Better Business Bureau Serving Acadiana

      BBB Reports On

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