Customer ReviewsforPelican Roofing Company LLC

I was asked to sign an agreement that only insured that I would go with them if the insurance approved payment. I was not told there would be a 10% charge, he was very slick in getting me to sign but nevertheless I signed. I was not told that I would not have an adequate selection of colors. The first and only sample he brought had six options, 1 was black onyx, 4 were shades of charcoal gray, & 1 was tanish/\brownish so I selected that 1. As soon as I chose that 1 he said they don't offer that in this area. I told him I was not going with any of the black/dark colors as I would not be happy with that. So he comes up with a color which had singles but no capping, it would have to be a different color, even sent me colors I could mix & match. At that point, I believed he was trying to sell me left over materials from other jobs. It's the only thing that made since so I decided I was going to go another direction. Then he sent me another shingle I could get which was a dark brown (didn't really like it) so I asked if it was only option, he said yes, he even told me he got a good price b/c it wasn't a good seller & they were trying to get rid of it. When he realized I wasn't going for it, then he brought up the 10 percent of the agreement. It's the first I heard of it. He told me it was my only options (colors), then his manager called me offering me to go in to their office, that they had any color I could possibly want. Well yes that pissed me off. Why was I told this was my only options when you have all these colors? I spoke to an attorney & was told there had to be a meeting of the minds, which was to agree on the product, which we clearly did not. They sent me an invoice for $1,199 which is over the 10 percent of their estimate. I will be going o court with them. Anyone want to join me?

Don’t trust them. Please don’t let them trick you into signing anything. They came to my house after a hail storm and wanted me to sign this paper, saying that it was just to allow them to look at my roof. Stupid me, I thought it was something to protect my interests. They tout that they are a company built on integrity and I thought they were really trying to help me. I’m a veteran and I guess I want to believe all people are like the ones I served with. I didn’t find out until later that it was designed to trap me. It used ambiguous abbreviations that are not defined and referenced statues from other states in an effort to stack the deck in their favor and create fear. It referenced stuff printed on the back which I was not even provided with. I didn’t realize what that paper actually was until they emailed me an invoice after I decided that I was not comfortable and needed to talk to some other people. They only seemed interested in making sure I sign the insurance check over to them right away. Once I started doing more research, I found that they had not been honest with me on a number of things. When I got other quotes I realized how bad Pelican really was. All the other contractors showed up with their contractors license, proof of liability insurance and proof of workers’ compensation coverage. None of them tried to get me to sign anything up front. They all took a lot of time explaining what they offered and giving me several options. I found that I am actually able to get a much more upgraded roof than what I was led to believe for the amount I got from insurance. Night and day from Pelican which did not do any of that or provide any documents beyond that single piece of paper. Do yourself a favor and get multiple quotes. If anyone tries to get you to sign something before they even provide anything alarm bells should go off. Reputable contractors won’t try to lock you in before they even do any work. They will try to earn your business.

Brian **** was terrific from the first day of my claim until my roof was competed. He was professional, patient and knowledgeable throughout the entire process. I highly recommended Pelican to my friends, family and coworkers.

Pelican Roofing has roofed my house and business, each experience has been great. Their sales and service staff have always been knowledgeable, courteous and gone above and beyond on our jobs. Highly recommend them.

I’ve only ever used Pelican and I won’t ever hire another company. As busy as they are and as many clients as they service we have always Ben very pleased.