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            Business ProfileRobins Tree & Stump Removal

            Arborist

            Contact Information

            Zachary, LA 70791

            Email this Business
            (225) 328-6224

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

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            Reasons for BBB Rating

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            Business Details

            Location of This Business
            Zachary, LA 70791
            Email this Business
            BBB File Opened:
            10/29/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 2458 for this business, issued by Louisiana Department of Agriculture. The expiration date of this license is 1/31/2025.

            These agencies may include:

            Louisiana Department of Agriculture

            5825 Florida Boulevard

            Baton Rouge LA 70806

            (225) 922-1234

            https://www.ldaf.state.la.us

            Number of Employees:
            1
            Alternate Business Name
            • K Robins Tree Service
            • Legacy Tree & Stump Removal
            • Certified Tree Care, LLC
            • CTC Home Improvements
            • Certified Home Improvements
            • United Tree Professionals
            • Certified Property Development
            • Y.B.S. Tree Service
            • Jay Starr Construction, LLC
            • Jay Starr Tree And Landscape
            • Robins Crane Service
            Contact Information

            Principal

            • Mr. Kelvin Hayes Robins Jr., Owner

            Customer Contact

            • Mr. Kelvin Hayes Robins Jr., Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            05/29/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Last fall this company installed a cable to support a limb on the oak tree in my front yard. During a wind storm this March, the cable came loose. I called ****** ****** and he said he would come out to reinstall it and that I should call on Sunday and remind him. I have done that every Sunday since March and have never heard from him again. I would like him to come out before hurricane season and reinstall this cable. See attached photo.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Harold M

            11/17/2021

            On 7/22/2021 I signed a contract to have two trees removed and during project, I added another tree close to my house. I advised him to be careful on the roof. After the job was complete, I noticed some damage to the gutter. I asked him to notify his insurance co.,but he chose not to notify them and said he would make the repairs. He refuses to make any effort to make repairs and will not return my phone calls . He has changed the name of his company to Robins tree and stump removal and is still doing work for others. The contract was for $6250.00 and I added $1000.00 for the extra tree. I would ask BBB to help me collect or at the least warn others of his neglect.

            Local BBB

            BBB of South Central Louisiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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