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ComplaintsforEden Properties
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Complaint Details
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Initial Complaint
07/07/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On August 30, 2022, in accordance with the terms of the agreement, I carefully opened the box as instructed. Unfortunately, the picture provided by the leasing party failed to supply sufficient evidence demonstrating any violation of the leasing agreement.Subsequently, on July 3, 2023, I received a second email notifying me that the items discovered in the recycling chute were of non-oversized nature and recyclable, thereby complying with the terms of the leasing agreement. The landlord alleges the presence of additional trash for which they cannot definitively attribute responsibility to me.Regrettably, the evidence presented by the landlord remains ambiguous and inconclusive. The provided photograph solely displays my apartment number, offering no indication of any damage or the precise location where the items were found. I ensured that the box was positioned against the wall as stipulated, and thus should not be held accountable for any actions I did not commit. It is plausible that another tenant erroneously disposed of their recyclable waste in the chute, subsequently attributing blame to me.Despite my attempts to seek clarification and resolution, **** Property has failed to respond to my emails, while the apartment managers have neglected to address my inquiries and requests. They merely forwarded the leasing agreement without highlighting the specific information I have requested.In light of these circumstances, my legal counsel has advised me to file a refund claim through the appropriate website, thereby creating a documented record of my request. In the event that my claim is denied, this evidence could potentially be utilized in a court of law, and the apartment management may be subjected to allegations of fraudulent practices.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.