ComplaintsforMerrimac Valley Animal Hospital
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Complaint Details
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Initial Complaint
12/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Appointment for my female dog on 12/10.My dog ***** was brought to Merrimac Valley Animal hospital because I believed she was pregnant. MVAH took radiology x-rays along with and examination. The vet stated she needs to be taken to an emergency clinic immediately. They stated that on their x-rays, ***** is showing she may have Pyrometra( a fatal infection). We were told she would need to be seen my emergency clinic and, spayed immediately. I was told the surgery would be $6,500 and her uterus could burst at any point. We then took ***** to seek a second opinion at ***********************. The vet at Port City did the same examination and radiology on Bella. The vet told us that ***** is healthy and pregnant, and confirmed that via ultra sound. I am seeking a refund for the examination and radiology that Merrimac Valley preformed. They misdiagnosed my dog, sent us to an emergency clinic where we could have avoided spending hundreds of dollars. MVAH made mistakes on both the examination and radiology that caused my family to panic over our 2 year old dogs life.
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Contact Information
Business hours
Today,Closed
MMonday | 8:00 AM - 6:30 PM |
---|---|
TTuesday | 8:00 AM - 6:30 PM |
WWednesday | 8:00 AM - 6:30 PM |
ThThursday | 8:00 AM - 6:30 PM |
FFriday | 8:00 AM - 6:30 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.