ComplaintsforDone Right Roofing, Inc
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Complaint Details
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Initial Complaint
10/15/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Done Right Roofing replaced my roof, flashing and re-lead the chimney in October of 2013. Since then I have contacted them multiple times regarding leaking. First they lost my contract. Then he claimed the leak was my chimney from a photo. The owner also said his family "needed him home for dinner and to pay for college and weddings" and he wasn't going to go out on my roof to fix the issue. I'm still under warranty! I had to have both a mason and another roofer go up and they said the flashing was done wrong. I had them fix it and Done Right said to send them the bill - they would pay for it. Which they didn't. Now in July I had another leak and I continue to email and call and no one has come out to check it out. I don't want to see anyone else have the issues I have had with a company that doesn't stand behind their work. I paid over $18,000! Both of my uncles and a friend used Done Right after me and all have had similar issues.
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Contact Information
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.