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ComplaintsforKonkapot Tree and Timber Co.
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Complaint Details
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Initial Complaint
06/22/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
This concerns the Konkapot Tree and Timber Co. I sold them logs, received payment. I was going to have the rejected logs sawed into cants but after receiving the estimated costs for this work, I decided against it. They charged me $100.26 (2 hrs. work as was written on the end of one of the logs) to move 24 logs from one end of the lot to the other. That night my bank account was hacked so the next day I changed the account. Not knowing if the check would be honored or not, I proceeded to pay them in cash. When my bank statement arrived it clearly showed that the check was honored so I asked Cal to send me a check for the money that I gave them in cash. Cal told me to talk to ******* and he told me to talk to the bank. I did and they told me to have ******* call them. I have yet to hear from them and my calls go unanswered. This, in my opinion, is a bad business practiceBusiness response
07/12/2022
We have dealt with ****************** fairly and promptly. The check that he is claiming we cashed was never cashed. The bank has a printout for me that I will provide when I get back into town July 18. Had ****************** talked to the bank as suggested, he would also have been given this information. Therefore, we have not been double paid as he says.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.