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Find a Location

American Consumer Credit Counseling, Inc. has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • American Consumer Credit Counseling, Inc.

      130 Rumford Ave Ste 202 Auburndale, MA 02466-1370

      BBB Accredited Business
    • American Consumer Credit Counseling, Inc.

      209 Broadway Hanover, MA 02339-2341

      BBB Accredited Business
    • American Consumer Credit Counseling, Inc.

      100 Erdman Way Leominster, MA 01453-1804

    • American Consumer Credit Counseling, Inc.

      633 W 5th St 26th & 28th Floor Los Angeles, CA 90071-2005

    • American Consumer Credit Counseling, Inc.

      350 10th Ave Ste 1000 San Diego, CA 92101-8705

    Customer ReviewsforAmerican Consumer Credit Counseling, Inc.

    Credit and Debt Counseling
    HeadquartersMulti Location Business
    View Business profile
    View Business profileBBB accredited business

    Star rating
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    924 Customer Reviews

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    • Review from Nicole H

      5 stars

      07/13/2024

      **** was very professional and kind. He helped guide me through my debt and what are the best options to get me to where I want to be financially. Thank you so much Im very hopeful for the future.

      American Consumer Credit Counseling, Inc. Response

      07/15/2024

      Thank you for sharing your experience with us! We're thrilled to hear that **** provided professional and kind guidance through your debt situation, helping you explore the best options for your financial goals. Your hopefulness for the future is wonderful to hear, and we're here to support you every step of the way. Thank you for choosing ACCC, and best wishes on your financial journey!
    • Review from Ty B

      5 stars

      07/13/2024

      ******* did a great job of explaining the program, and really gave me a lot of confidence about my financial future

      American Consumer Credit Counseling, Inc. Response

      07/15/2024

      Thank you for sharing this review with us! We're delighted to hear that ******* did a great job explaining the program and boosting your confidence about your financial future. Providing clarity and confidence is crucial to us, and we're here to support you every step of the way. We truly appreciate your feedback. 
    • Review from Emily Z

      5 stars

      07/12/2024

      Great experience so far! Handling my debt with ease and theyve made it manageable for me with one monthly payment.

      American Consumer Credit Counseling, Inc. Response

      07/15/2024

      Thank you for sharing your experience with us! We're glad to hear that you've had a great experience so far and that ACCC has made managing your debt easier with a single monthly payment. Simplifying your financial management is what we strive for, and we're here to support you every step of the way. We appreciate your feedback. 
    • Review from Laura L

      5 stars

      07/11/2024

      Amazing customer service. They were able to get me back on track with my finances and were very realistic with me. Am excited to continue to work with them.

      American Consumer Credit Counseling, Inc. Response

      07/15/2024

      Thank you for sharing your review with us! We're thrilled to hear that you had an amazing experience with our customer service team. Getting you back on track with your finances and providing realistic guidance is our priority. We're excited to continue working with you as you progress towards your financial goals. We appreciate your feedback. 
    • Review from Larry N

      5 stars

      07/11/2024

      ***** (just like every other person that I've dealt with at ACCC) was very professional and helpful. Due to changing circumstances I had to call and make some changes to my account. The changes were made smoothly with zero problems. ACCC has truly been a lifesaver!

      American Consumer Credit Counseling, Inc. Response

      07/15/2024

      Thank you for your wonderful feedback! We're delighted to hear that ***** and the entire team at ACCC have been consistently professional and helpful. We're glad the changes to your account were handled smoothly without any issues. Your satisfaction and trust mean a lot to us, and we're here to continue being a lifesaver whenever you need us. We appreciate your feedback. 
    • Review from Stephan B

      5 stars

      07/11/2024

      For me they were a life saver in helping my consolidate and manage what seemed unmanageable debt. It was all my own doing, but despite that, ACCC never judged what was behind. They were just there to help, and they did.

      American Consumer Credit Counseling, Inc. Response

      07/15/2024

      Thank you for sharing your experience with us! We're so glad to hear that ACCC was able to help you consolidate and manage your debt effectively, providing support without judgment. We're here to assist you every step of the way, and we appreciate your trust in us. Thank you for choosing ACCC!
    • Review from Kathryn R

      5 stars

      07/11/2024

      really helpful and straightforward! im so glad i called today

      American Consumer Credit Counseling, Inc. Response

      07/15/2024

      Thank you for sharing this 5-star review with American Consumer Credit Counseling and for sharing your experience with us. We greatly appreciate your feedback.
    • Review from Mary W

      5 stars

      07/11/2024

      Amazing and helpful ********** was extremely helpful in our time of trouble I would definitely recommend

      American Consumer Credit Counseling, Inc. Response

      07/15/2024

      Thank you for your wonderful feedback! We're thrilled to hear that ********** was amazing and extremely helpful during your time of need. Your recommendation means a lot to us. We truly appreciate your feedback. 
    • Review from Hannah R

      5 stars

      07/11/2024

      Friendly, helpful and professional. We had phone connection problem but she stayed calm and very sweet not rude.

      American Consumer Credit Counseling, Inc. Response

      07/15/2024

      Thank you for sharing this review with us! We're glad to hear that despite the phone connection issue, our representative remained friendly, helpful, and professional. We strive to provide excellent service under any circumstances, and we appreciate your understanding. We truly appreciate your feedback. 
    • Review from Regina D

      5 stars

      07/10/2024

      Thank you ******** for working so patiently with me in the process. Your assistance and knowledge of the services helped me to understand how the program could help me. I really appreciate your help.

      American Consumer Credit Counseling, Inc. Response

      07/11/2024

      Thank you for your feedback with us! We're delighted to hear that ******** provided patient assistance and that his knowledge helped you understand how our program could benefit you. Your appreciation means a lot to us. If you have any more questions or need further assistance, please feel free to reach out. We truly appreciate your feedback. 

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