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          Find a Location

          Clearwater Spa Co. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Clearwater Spa Co.

              27 Chaske Ave Auburndale, MA 02466-1121

            • Clearwater Spa Co.

              PO Box 66272 Auburndale, MA 02466-0003

            Business ProfileClearwater Spa Co.

            Hot Tub Dealers
            Multi Location Business

            Contact Information

            27 Chaske Ave

            Auburndale, MA 02466-1121

            Get Directions
            Visit Website
            (617) 803-5759

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Clearwater Spa Co. repairs, services, and maintains hot tubs and spas. They also sell supplies, paints, chemicals, and covers.

            Business Details

            This is a multi-location business.

            Find a Location

            Clearwater Spa Co. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Clearwater Spa Co.

                27 Chaske Ave Auburndale, MA 02466-1121

              • Clearwater Spa Co.

                PO Box 66272 Auburndale, MA 02466-0003

              Location of This Business
              27 Chaske Ave, Auburndale, MA 02466-1121
              BBB File Opened:
              12/19/1996
              Years in Business:
              33
              Business Started:
              1/1/1991
              Business Incorporated:
              1/7/2011
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              2
              Alternate Business Name
              • Clearwater Spas of New England, LLC
              Business Management
              • Mr. John Pine Sr., CEO/Owner
              • Ms. Kim Smith, Office Manager
              Contact Information

              Principal

              • Mr. John Pine Sr., CEO/Owner

              Customer Contact

              • Mr. John Pine Sr., CEO/Owner
              • Ms. Kim Smith, Office Manager
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/05/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              - First contacted Clearwater Spa on 5/31/21. My hot tub was not getting power. - They sent a technician to evaluate and he determined it needed a new board which is also connected to the heater, so it would also need the new heater. (Although the heater was working fine). - They ordered the part and returned on 7/24 to install the board and heater.- After the repair the lights in the hot tub were not working.- Clearwater returned to fix the lights.- Now after the last "repair" the heater is not working at all. The lights only light in red and no other colors are working.- The last technician also cracked the outside cover of the hot tub - I have called and emailed Clearwater Spa numerous times over the past month and have had no reply. The answering service they use confirms that they are receiving the messages.- Now I need to hire another company before the weather gets too cold and freezes the water in the pumps which would cause significant damage.- I would like my money back so I can hire another company to repair it properly.
              Read 3 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sarah F

              08/28/2023

              Do not hire. They showed up for the initial assessment and took a deposit for the work and then repeatedly no-showed on scheduled appointments. They then would not answer calls or respond to numerous emails. Only after many, many messages and threatening additional action did they agree to refund a deposit; more than a month has passed and they still have not done that.
              Read 1 More Customer Review

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

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