Business ProfileforAffordable Furniture To Go

On 10/7/2022 I went into Affordable Furniture to Go to look at an Ashley ******* table. The sales associate, ****, said he could order it and have it delivered to the store. I told him I prefer not to purchase furniture sight unseen. He said in the presence of me and my husband that if it arrives and we are not satisfied we did not need to take it. We did pay in full for the piece while in the store. On or about 10/17/22 I contacted the store and said that I no longer want the item as it has not only taken too long to come in but I am no longer interested. They told me I could not cancel the sale. I contacted my credit card company and put a dispute on the charge for the fact that I paid for it and I have not received the merchandise. My bank told me it would take 90 days to determine the claim and I decided that too much time had past and I was not willing to go through with the claim. The original hold on the credit card was reapplied on 10/27/22. I contacted the store to make arrangements to pick up the item on 10/29/22. Two days after my bank stated that the charge was processed. Affordable Furniture to Go said they do not have receipt of the payment and they would not release the furniture. I have proof from my bank that the charge was processed. We decided to wait and my husband called the store today, 11/1/2022 and the store claims they still have not received the payment. This is now 4 business days after **** of America processed the transaction. Affordable Furniture to Go is not being honest and either sold the piece or returned it and are now scrambling to figure out what to do. They clearly are involved in deceptive business practices and should be fined.