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Find a Location

Marchand Environmental has 1 locations, listed below.

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    Business ProfileforMarchand Environmental

    Septic Tank Contractors

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Commonwealth of Massachusetts vs Marchand LLC

    On May 2, 2024, Attorney General Andrea Joy Campbell filed suit against Marchand LLC d/b/a Marchand Septic, Marchand Septic Service, Marchand Environmental, Smart Rentals, Michael L. Marchand, Michael Marchand, and 25 Elm Street LLC, alleging violations of the Massachusetts Wetlands Protection Act, Massachusetts Clean Waters Act, State Environmental Code, and Massachusetts Solid Waste Disposal Act for allegedly dumping septic waste, construction and demolition waste, and wood waste into wetlands at their facility in the Town of Blackstone.

    The matter is Pending

    For more details go to:   https://www.mass.gov/news/attorney-generals-office-takes-action-against-two-companies-and-their-owners-for-dumping-waste-into-town-of-blackstone-wetlands

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Blackstone, MA 01504-1419
    BBB File Opened:
    4/6/2023
    Years in Business:
    61
    Business Started:
    1/1/1963
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Michael L Marchand, Owner
    Contact Information

    Principal

    • Mr. Michael L Marchand, Owner

    Customer Contact

    • Mr. Michael L Marchand, Owner

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carlos M

    1 star

    09/23/2023

    Horrible work ethic and worse morals. Took TWO AND A HALF MONTHS to do a septic installation and this after A LOT of texts and calls to get him to even come over. Our attorney had to get involved to get him to show. Would've gotten another company but had already given him half upfront when we first hired him. DON'T GIVE HIM MONEY UPFRONT. He messed up big time reading the plans and had to redo the installation and then actually charged us another $500 for HIS MISTAKE. This after already causing us $870 for the extra 2 week delay in closing on the sale of the home. Marchand didn't get the signatures needed to pass the septic system done himself either. Our realtor ran around to get all the signatures HE was supposed to get. And even after all this, when we ask him to remove just that $500 for his mistake - he yelled at us, hung up and then had some guy who wouldn't identify himself or who he worked for call and yell at us about 1/2 hour later. The guy kept saying he was a DEVELOPER. NOT an attorney. The guy threatened that Marchand would put a lien on the property if we didn't pay that extra $500 and cause the sale that happened Friday to fall though. Don't hire this guy, we've never regretted hiring someone more.

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

    BBB Reports On

    BBB reports on known marketplace practices.

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