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          TD Garden has 1 locations, listed below.

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            • TD Garden

              100 Legend's Way Boston, MA 02114-1300

            Business ProfileTD Garden

            Arena

            Contact Information

            100 Legend's Way

            Boston, MA 02114-1300

            Get Directions
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            Email this Business
            (617) 624-1000

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 100

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Delaware North Companies, Inc. owns and operates the FleetCenter, one of New England's sports and entertainment facilities and home of the Boston Bruins. In addition to sports the FleetCenter also hosts ice shows, the circus, gymnastics, concerts, Disney shows, pro-wrestling and the Beanpot. Sport fans and performance attendees are served food and beverages from Sportservice which is also owned by Delaware North Companies, Inc. The company was established and incorporated in Massachusetts in 1924. The company employs 124 people. Mr. Rich Krezwick is the President & Chief Executive Officer of the company. Any questions or problems may be directed to the attention of Mr. John Wentzell, General Manager with a copy to Mr. Krezwick.

            Business Details

            Location of This Business
            100 Legend's Way, Boston, MA 02114-1300
            Email this Business
            BBB File Opened:
            11/5/2002
            Years in Business:
            100
            Business Started:
            1/1/1924
            Business Incorporated:
            1/1/1924
            Type of Entity:
            Corporation
            Number of Employees:
            124
            Alternate Business Name
            • Deleware North Companies, Inc. - Boston
            Contact Information

            Customer Contact

            • Ms. Leah Leahy, Vice President of Sales
            Additional Contact Information

            Fax Numbers

            • (617) 624-1313
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/24/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I purchased two bad bunny concert tickets on April 22, 2021 for a show taking place March 22,2022. Recently I have been dealing with a lot of medical conditions. I received an email about three days or so ago stating that the TD garden is implementing a vaccine requirement to be able to attend events at their venue. I believe it is unfair and unjust to suddenly (two months before the show) create this rule. I am not vaccinated so wouldnt have been able to attend regardless. I am dealing with a lot of medical conditions right now and this is causing a lot of emotional and physical stress since I struggled to pay off those tickets with my hard earned money. I would simply like a refund and have been denied it through email by a representative who said the venue does a no refund policy. I was aware of the no refund policy but the new vaccination policy should ***** the no refund as it is a completely new policy.
            Read More
            Read 5 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            kevin F

            10/26/2022

            I purchased a single isle floor seat for Jane's ****************** pumpkins show on 10/16/22.I specifically purchased this ticket to this event because it was an isle seat in the second row. Upon arriving at the event I was told that the floor plan had been changed and they added seats between section A-B & B-C, meaning I was now stuck in the middle of a long row. 30+ people on one side & 14 on the other.I purchased an isle seat due to a medical condition which automatically became a problem & an issue because of the change in floor plan.I spent almost $900 on this ticket and it wasnt what I purchased. I spoke to their customer service at the ************ were unable to accommodate me with a comparable isle seat. I was told to email/call with my issue the following day, which I did & they have not returned my email or contacted me in any way.Fraudulent!!!!!! This was not the seat I paid for & their customer service is beyond poor!!
            Read 1 More Customer Review

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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