64 Customer Reviews
Review from Donald G
1 star05/28/2024
Cancelled scheduled appointment twice. Promised multiple times to come and clean dryer vent. Unapologetic. Horrible.Review from Cherie D
1 star05/02/2024
Dont even deserve a star advertised 79 for 3 rooms and then said that wouldnt work and said they had better services they could do at two other price points chose the middle road 270 and carpets were barely shampooed no pretreatment or work on stains one carpet was barely wet and have called repeatedly for an explanation of what should have been provided it has not been provided only an offer to redo which was agreed to although I want nothing to do with them and then change the time of arrival and now after being hung up on three times are threatening to cancel redo I am disgusted cant believe I fell for such a scam. I cant believe there are people out there that can do this. So mean, stealing from hard working people they should be shutdown they should not be in business. They are thieves. They dont deserve one starReview from Julie Ann L
1 star04/12/2024
Don't hire this company. They quoted $149 special for air duct cleaning. They got here and said the job will be over $700. Bait and switch scam. No thank you.Review from Nicole B
1 star02/20/2024
This company is a scam- they "subcontract" scammers , overcharge and lie in an attempt to exploitReview from Dianne L
1 star01/30/2024
************* They dont do the work they should. I had them for my air vents cleaning they told me $149.00 and than they charged me $700.00 and didnt do the whole job and the few they did they put the covers back on upside down. Highly recommend not to let them in your house. They were literally only at my house for less than one half hour. I tired calling them for weeks to talk to manager but all they say is one will call and the dont call backReview from Jen R
1 star01/26/2024
Total scam. Called claiming to be coming on for air duct work when I scheduled a chimney sweep. Showed up without the sweep and asked for a deposit to come back. My husband refused and they left.Review from Susan P
1 star01/11/2024
The services a paid for was not provided at all they were hired to remove and extract approx 2 inches of water from my finished basement they showed up gave me a price of 3k I negotiated that to ***** since it was removal of water only we were demoing the floors, baseboard and carpet ourselves he left us with a portable water pump and hose which we already had 2 running of our own and put this outside at the drain mind you no water was entering the home any longer he said he would be back later well later was approx 530 pm showed up started to extract the water that was left told me 45 minutes later he had another emergency he advised me to call his manager while I was doing that upstairs he disconnected 1 one extraction machine and was gone hence leaving my to go out and buy wet vacs and large fans I worked with my son and husband till 130 am to get what we could up and removed I called the company at least 4 times since he left only to be told they would have the manger call me I've yet to hear back from them and I'm still removing water from my basementReview from Judith R.
1 star12/29/2023
Do not use them!!!I had requested a cleaning of the chimney for $90.00 it ended up being $350.00 after they were done. No knowledge of the extra $$$. Secondly after a week the plate inside the chimney fell. A service tech came & could attach it. He said I call you tomorrow. Never heard back. I called the office & the woman gave me the gentleman's # that cleaned it to have him come out. I called him and they just fired him! I called back & they said it not our problem we sub-contract people to do the work they have to follow up with you. Isaid there is nothing on my bill or i was told of this! I said i paid your company for the service! After an hour on the phone talking to different people, they were to have the manager get back to me. I have yet to receive a phone call. DO NOT USE THEM!!!!!Review from Carolyn R
1 star12/21/2023
Total Scam! They quoted one price over phone and then tried to charge an extra $200 when they arrived. The guy tried to haggle with me and wouldnt leave or get out of my house. Fortunately, my husband arrived and he finally left our house but sat like a stalker in front of our house in his van for a long time. Hope they dont come back and hurt us or our dogs. Do not let these people in your home.Review from lynn f
1 star11/08/2023
Bait and Switch! Wish I had checked this company out first on BBB, but I checked on Yelp and did not have the company address and believe I saw Yelp reviews for another Certified Green Team franchise. I paid the money they asked for, but would not have hired them if I knew what the price was going to be. The technician offered me 3 different levels of service, the first of which was quoted over the phone, but would only clean my furniture 25%. Then another quote for 50% clean and $550 for 100% clean. After the work was done and I went to pay, there was another "Service fee" for $15.95. They even ask for a tip to be paid with the credit card, but only start at 10%, which is a lot of money.
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