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ComplaintsforCitysquares Online
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/15/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I recently became aware of a fake profile on CitySquares using my business name. I have repeatedly contacted CitySquares to have the profile removed as I never gave anybody authorization to use my business name. CitySquares staff have not responded back to me or deleted the profile. I have sent CitySquares proof of my ownership of the business name and proof that shows the address and phone number used in the profile are for another business, not related to me or my business name.Business response
11/16/2022
As requested, we have removed the listing. You can check this by going to the old link for the listing: https://citysquares.com/b/******-estates-20264373, it now goes to a category page because the listing is no longer there. Cheers, CitySquares TeamCustomer response
11/17/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I have also confirmed the profile has been deleted. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.