Business ProfileforUniversity Health Plans

I am writing to file a formal complaint against University Health Plans regarding unauthorized charges for insurance coverage. As a transfer student, I recently submitted all necessary documentation, including my insurance card and information from my former school, to my current educational institution. I was assured by the school authorities that I had fulfilled all requirements and was covered adequately under my father's insurance plan.To my dismay, I recently discovered that University Health Plans has been charging me for insurance coverage, despite already being covered by my father's comprehensive insurance plan. This revelation has left me deeply concerned and dissatisfied with the services provided by University Health Plans.The lack of transparency surrounding the insurance coverage process is unacceptable. I was told by my school that I followed all necessary procedures and provided the required documentation in good faith, only to be met with unexpected charges. This not only reflects poorly on University Health Plans but also undermines the trust I placed in my educational institution's assurances regarding insurance coverage.I demand immediate action to rectify this situation, including:- A full refund of all charges incurred for insurance coverage by University Health Plans.- Clarification and confirmation of my insurance status to both myself and my educational institution.- Improved communication and transparency regarding insurance coverage procedures for transfer students in the future.Failure to address these concerns promptly will leave me no other option but to escalate this matter further through legal channels and seek appropriate compensation for the inconvenience and financial burden caused by University Health Plans' actions.