ComplaintsforAlpha Stone Masonry
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Complaint Details
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Initial Complaint
07/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I received a quote from this company 7/11/24 to do repairs on the entryway stair. I told them that I would get back to them if I decide to use their services. Without my authorization or a fully executed agreement the company showed up at my home told and started demolishing my stairs! I asked them to stop the demo, called Boston Police to file a report. I also called and spoke to the alleged owner ******************************* @************. He offered me a $1000 discount on the quoted and then stated that they could not do the job unless I paid them in cash in order for them to avoid paying taxes. I declined his discount offer, as I didn't authorized them to do any repairs, the works left my home and left the demolished materials in my yard!! Now I have no entryway stairs for myself and my tenants to access the building. I have numerous emails from them refusing to complete the job unless I pay them in cash!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.