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Customer ReviewsforPremier Property Solutions, LLC
5 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Owner C
1 star05/20/2024
If I could leave zero stars I would. Premier Property Solutions & ***************************** are the WORST management company I have ever experienced. They "manage" my condo, and they do NOTHING! They do not respond to owner's who have issues in their units that are the responsibility of the association. ******* has given zero guidance to the Board in my condo building. There is limited communication. ******************************** try to have owner's pay for things that the association should pay for. This building is mismanaged, this company should NOT be allowed to manage condo associations, they do not know what they are doing, do not treat people with respect, they do not respond to owner's.Do yourself and your condo building a favor and do NOT work with them!Review from Bella H
5 stars04/19/2023
premier property solutions has done a remarkable job in regards to my rental process. I have been renting from Premier for the last three years in Back Bay and it has been nothing but a great experience. I complained about my unit being old and Premier decided to completely renovate my unit and they did not raise my rent price when they did so. The renovations are amazing. I have a new kitchen, new bathroom, new windows, new ceiling, new light fixtures, in unit laundry, new appliances, and an A/C/ Heating unit! They even installed a ceiling fan, overall I am beyond impressed with these renovations, and I am so grateful that they did not change my rent price to a higher number. Their workers are extremely competent and patient with me overall it's been a great experience and I would highly recommend them. I am very lucky I found Premier.Premier Property Solutions, LLC Response
12/15/2023
Thank you so much for your kind words and your 5-star rating. We are thrilled to hear that you are happy with your renovated unit and our service. We always strive to provide the best quality and value to our customers, and we are glad that you appreciate our efforts. Your feedback means a lot to us and motivates us to keep improving our work.
We are honored to have you as a loyal customer for the last three years, and we hope to continue serving you for many more years to come. Please feel free to contact us anytime if you have any questions or concerns. We would also love it if you could share your experience with your friends and family on social media or on our website.
Thank you again for choosing Premier Property Solutions.Review from Ashley S
5 stars08/31/2022
I inherited several condo associations in Back Bay 5 years ago. Truthfully I had no idea about property management, property ownership, how to attract and keep tenants and how to properly care for a property. I was totally lost. Luckily another real estate investor recommended Premier Property Solutions to me. The initial intake meeting was very thorough and I instantly knew that I was in good hands. They are very hands-on, very efficient and very knowledgeable when it comes to managing and growing a real estate portfolio. They somehow manage to keep my buildings at 100% capacity, we rarely run into issues, and any problems big or small are resolved VERY quickly. Recently the hot water heater broke in one of my older brownstones, Premier literally had someone over the next business day and the issue was fixed. My tenants were happy, and they say the hot water is better than it was before. I also like the premier always keeps me updated and in the know about what is going on in my building. Like I said I do not know much about real estate they make it very simple and break it down to me in ways that I can understand without a real estate background. They are very transparent, honest and their prices are fair. I truly did not want to sell my condos, I wanted to find a good property manager to take care of them so I can have the passive income. I am so grateful I was lucky enough to find a trusted, safe, and effective property management company. I have heard horror stories about shady property management companies and I am just really lucky that I found a company which gets the job done effectively and successfully. I enjoy the passive income from my real estate portfolio, and as I continue to grow my portfolio I will use Premier not only for property management but for real estate sale needs.Premier Property Solutions, LLC Response
12/15/2023
Hello, thank you for sharing your amazing experience with us! We are delighted to hear that you are satisfied with our property management and real estate services. We appreciate your trust and confidence in us, and we are glad to have you as a long-term client. We always aim to provide the best solutions for your property needs, and to keep you informed and updated on everything that happens in your buildings. We are happy to hear that your tenants are also enjoying their stay and that the hot water issue was resolved quickly. Thank you for choosing Premier Property Solutions, and we look forward to working with you on your future projectsReview from Kayla H
5 stars08/09/2022
I have been renting from Premier Property Solutions for over 4 years now. They found me an amazing apartment in South ******, which means all of my needs and more. Anytime I have an issue, big or small, they address the problem in a timely manner and are very attentive. Recently my air conditioner stopped working, and their property managers went above and beyond to find a technician to come out immediately. My AC is back to working in perfect condition, and I'm really grateful they took the time and effort to get someone here within hours. Also their prices are fair are affordable. Their property managers are very attentive and friendly, and even took the time to hang my new pictures when I moved in. Overall I look forward to continue renting from them and highly recommend them for property management and real estate needs.Premier Property Solutions, LLC Response
12/15/2023
Hello, thank you for your kind words and wonderful feedback! We are thrilled to hear that you are happy with your apartment and our services. We always strive to provide the best possible experience for our tenants and to address any issues promptly and professionally. We appreciate your loyalty and your recommendation of our company. Its a pleasure to have you as part of our community. Thank you for choosing Premier Property SolutionsReview from Madeline M
1 star03/30/2022
Premier Property illegally withheld my last month's rent and security deposit after I moved out. I had to threaten to *** to get my money back. If I did not have a law degree, Premier wouldn't have returned my money. Premier Property uses unlawful and bad-faith tactics such as withholding their signature on your valid, signed lease, so that they can use that to force you out of your home if they wish. Lastly, premier refused to make repairs such as replacing my broken dishwasher which sat, full of putrid water, atop the wood floors in my apartment. Premier Property's laziness and bullying tactics literally destroy the properties they are supposed to be managing.
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