Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Knox Home , LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforKnox Home , LLC

    Real Estate Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Knox Financial assists property owners in turning their property into passive income.

    Business Details

    Location of This Business
    39 Rutland Sq # 2, Boston, MA 02118-3105
    BBB File Opened:
    10/18/2019
    Years in Business:
    6
    Business Started:
    6/1/2018
    Business Incorporated:
    6/23/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    40
    Business Management
    • Mr. Spencer Taylor, Co-Founder
    • Mr. David Friedman, Co-Founder
    • Mr. Dan Gilmartin, Manager
    • Mr. Ronald Nettleton, Manager
    • Mr. Timothy Smith, Manager
    • Ms. Vanessa Davidson, Regional Director
    • Mr. Jimmy Ellis, Vice President of Marketing
    Contact Information

    Principal

    • Mr. Spencer Taylor, Co-Founder
    • Mr. David Friedman, Co-Founder
    • Mr. Dan Gilmartin, Manager
    • Ms. Vanessa Davidson, Regional Director

    Customer Contact

    • Mr. Spencer Taylor, Co-Founder
    • Mr. David Friedman, Co-Founder
    • Mr. Dan Gilmartin, Manager
    • Mr. Ronald Nettleton, Manager
    • Ms. Vanessa Davidson, Regional Director
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/28/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I had 2 properties that Knox Financial managed in ****** since 2019. It was a terrible experience. Emails and calls are rarely answered, it would take many and frequent follow *** to ensure anything was done. Your questions will go unanswered if you do not follow up, and any request for receipts or documentation for work done will contain one line "repairs". If I am effectively managing the property myself, why am I still paying them every month? This is why I decided to terminate their management. However, they now say that I owe them for 9 months of fees because the tenants renewed a lease, and that lease has 9 months left. I pay them a fee based on the monthly rent, so they say I owe them about $****. This is ridiculous because they have been disastrous in managing my properties. My problem is not unique, if you search in ****** maps, there are so many negative reviews. Because their recent reviews were so bad, they renamed their business to 3P property services so they can hide them. But you know its them because of the response by owner "**** team". They also tried to do fake reviews. I have enclosed screen shots.Further, on their website they say they do not mark up maintenance fees. But actually they own a firm called 3P property services, use them for maintenance to bill you. I have enclosed my statement that clearly shows that they charge $325 for a turnover of the property when earlier, a third party charged $160. The list goes on as to the overcharged items. Deceptive.They do not have your interests at heart. A poor job done by a contractor is ignored, and their solution is to hire more contractors to fix the same thing, incurring more expenses and wasting money instead of telling the original contractors to fix their mistake. This is because they earn money with contractors, so they want this to happen.I paid too much in fees already, I do not want to pay that extra **** because of their incompetence and deceptive advertising

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.