ComplaintsforRight Choice Roofing & Masonry Corp
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Complaint Details
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Initial Complaint
06/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
It happened on Saturday June 8, 2024.I had signed a proposal a few days before to fix the roof on my garage and before they did any work I wanted to speak to them about a couple of concerns I had. They showed up on Saturday and started ripping up my roof without even letting me know. The way I found out they were on the roof was my son told me. I went outside and they told me I might have rodents and the side of the main roof was pulled up. I told them that the roof was not like that before. I had had other roofing companies do an estimate and they did not see this roof up. I then had to drive my son to work. When I got back the roofers were gone. I called him up and said "you can't leave the roof with some shingles pulled off". He said he was at ********** getting some shingles. I said I was going to call the roofers from my other estimates to see if they had noticed the roof was out of place. He still did not show up. I called him back later and I asked him why he did not come back. He said he thought I was going to get another roofer to do the job. I told him I did not say that and I asked him to put a tarp on the roof because it was going to rain and he said he would. I then emailed him later to let him know it was raining out and there was still no tarp on the roof. I have not heard from them since.Customer response
06/23/2024
I have not heard from the business in response to my complaint.Initial Complaint
03/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We had a flood in our crawl space/cellar area. They dug up all around our house and built up another foundation and it does not work. After having another company look at it I was told it was done incorrectly. They are very disrespectful and have not responded to me and when they do respond they speak disrespectfully and talk down to me. They took ****** dollars and have not done the job agreed upon.
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.