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Find a Location

RentGrow, Inc. has 1 locations, listed below.

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    Business ProfileforRentGrow, Inc.

    Tenant Screening
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 94 Customer Reviews

    Customer Complaints

    174 complaints closed in last 3 years

    83 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/7/2008

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    RentGrow, Inc. is a provider of online tenant screening services for independent rental owners. 

    Business Details

    Location of This Business
    68 Harrison Avenue Ste 605 #74213, Boston, MA 02111
    BBB File Opened:
    4/15/2003
    Years in Business:
    34
    Business Started:
    9/11/1989
    Date of New Ownership:
    2/16/2010
    Business Incorporated:
    9/11/1989
    Accredited Since:
    11/7/2008
    Type of Entity:
    Corporation
    Number of Employees:
    50
    Business Management
    • Mr. Anant Yardi, President/Founder
    • Mr. Gordon Morrell, Executive Vice President
    Contact Information

    Principal

    • Mr. Anant Yardi, President/Founder
    • Mr. Gordon Morrell, Executive Vice President

    Customer Contact

    • Ms. Maureen O'Leary, Customer Care Supervisor
    • Ms. Danielle Parrington, Corporate Counsel
    • Mr. Joe Fruzzetti, Customer Service Representative
    Additional Contact Information

    Email Addresses

    Customer Complaints

    174 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/03/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I applied for an apartment (******* at ********* in *********, **). They got back to me stating that because Rentgrow sent a report stating I had NSF fees I was not able to obtain an apartment. I called my apartment property, the bank I use, and Experian, for them to all tell me that there is no negative report on my payments or credit. I am trying to figure out where RentGrow got their misinformation. Their report prevented me from obtaining an apartment and could block me from others. How is their report not matching with ********************* even though that is supposedly where they get their information? This appears to be that RenGrow is predatory and causing many people to not get apartments
    Read More

    Customer Reviews

    94 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bryce D

    1 star

    08/02/2024

    This is the most inaccurate and incorrect and poorly ran company. Not only have they inaccurately reported numerous information including a credit score of which they pulled from Experian which was documented via a letter they sent, they replied back and said they pulled from 3 credit bureaus and the credit scores are still wrong and they have blatantly lied. They also have numerous incorrect information that isn't even on each of the credit bureaus. I have pulled all 3 FICO credit scores, reviewed each report and RENTGROW is still incorrect. A detailed dispiute form was sent with all verifying information and an attached word document with more proof they are incorrect and I received an email back, stating they cannot help. Trying to get in touch with them is nearly impossible and when you do, they say they cannot help you. Their FCRA Adverse Actionary notices display incorrect information. This is a regulatory issues that I will be reporting.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

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