Business ProfileforAtlantic Subaru

My purchased vehicle on the paper had some accessories installed according to the specification, on the day of vehicle review cargo net has been missing. I did indicate this missing part to the sales associate (***********************), who even took a note of it and assured item will be present on the day of car pickup/purchase.On the day of purchase item was still missing and dealer didnt have replacement in inventory. I was told the dealer will order item and it should arrive within 2 business days to my home address. Car got picked and once the deal was closed: sales associate never picked up the phone (though previously before I finalized my purchase he was picking up the phone), never responded to voicemails left and never got back to texts sent. Its more than a month and a half since I purchased my vehicle: nobody ever contacted me back neither missing accessory arrived in mail.The problem is not with this non-expensive accessory but the disgusting customer relationships experienced during the purchase. I hope nobody will reply to this review offering give us a call so that we solve your issue - I gave already enough calls and of my time, and theres nothing else I should discuss with the dealer. Never back to this dealer anymore. Just quoting Subarus vision: We believe in building lifelong relationships with our customers, earning their trust and exceeding their expectations by providing customer service with integrity and compassion. - its fair enough that Atlantic Subaru totally failed to comply with. Review of Subaru Ascent and first visit - June 22, 2024 Picked Up Car - June 24, 2024 Made Few Calls - June 30, 2024 Left Voicemails - July 1, 2024 Sent Texts - July 2, 2024 ******************* July 3, 2024 Expected Part Arrival July 6th, 2024