ComplaintsforCarsmatic Solutions, Inc..
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Complaint Details
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Initial Complaint
10/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Around May 18th 2021 I had my car vinyl wrapped for $2500 by this company. They told me there was a 3 year warranty on the wrap. The bumper had begun to peel so the owner agreed to fix it under warranty. On August 21st for $1116 he rewrapped the back bumper, left fender, and left side mirror on my vehicle and also the front bumper under warranty. The wrap is already peeling and bubbling in every spot he rewrapped. I reached out to him as soon as a i noticed it looked bad. He refuses to fix my car under warranty and claims it is due to my negligence in washing the car. Not washing the wrap would not cause it to peel and bubble. It was not wrapped or cured correctly. He will not admit fault. After posting about my experience on ******** he texted me to argue about it and ended up calling me fat. A real legitimate business should not be operating the way this one does.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.