ComplaintsforKilroy Brothers, Inc.
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Complaint Details
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Initial Complaint
08/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Kilroy Brothers moved me out of my house August ****. All my property was placed in storage with them. It was moved into my condo March 2022. When unpacking I found several items missing and some smashed, and other damaged and scratched. I submitted 2 Statements with the replacement costs. The first one for $450 which was reimbursed and the 2nd for $301 which was ignored. I found more damage to furniture but could not submit more claims because my numerous attempts to contact particularly ****** were ignored. I also wrote letters to the general manager and owner and CEO.. There was no response from either. My dining table sustained more damage than it had when the warehouse manager attempted to get rid of my kind scratch with magic eraser. A central support of my bed frame was missing so they taped it together. When I asked for a replacement they sent an old ***** bedframe. Eventually I did get that replaced. When I went to use my table leaves I found more scratches and a storage bench has jammed hinges I estimate my losses are well over $1000.
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Contact Information
Business hours
Today,8:00 AM - 4:00 PM
MMonday | 8:00 AM - 4:00 PM |
---|---|
TTuesday | 8:00 AM - 4:00 PM |
WWednesday | 8:00 AM - 4:00 PM |
ThThursday | 8:00 AM - 4:00 PM |
FFriday | 8:00 AM - 4:00 PM |
SaSaturday | 9:00 AM - 1:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.