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ComplaintsforBrockton Tire
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Complaint Details
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Initial Complaint
08/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On June 13th. I went to Brockton tire for a used tire. The man put the tire on incorrectly resulting in a broken wheel lug stud. I had to take my car to get it fixed and was charged $62.37. I called to ask for a reimbursement and was rudely hung up on.Initial Complaint
06/22/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
June 14, 2022 Dear Complains: I am writing this letter regarding a service I received from ******* Tires. April 7, 2022 purchase two tires from Brockton tire ************************************** in Brockton ** ***** ********** on June 8, 2022 took my Vehicle too Chrysler **** Dode ****** to get aliment for the vehicle was told that the tire where no good and i wolud need tires 4 before i could recevied a aliment and would not pass state inspection so i return back to brockton tires with my receipt and explain to them what was going on and the person there told me that they will take care of it to return tommrow at 2:00pm which i did once i return they said the truck was not here cani return at 4:00 pm so i once again return at 4:00 pm i **** at least 3 people approch me i explain my promblem serval times so they explain that tires that i needed where not here they was going to send a person out to check where they get the tires came back quote a price which was not what we agree on than another person came and said they don"t have the tires and ask me to come back sat. and than told no tuesday would be better i once again reuturn the following week at 2:00 pm once i get there i was told the same thing there no tires for the vechile ok when should i come back they dont know at this time so I feel the company was never going to honor me for the two bald tires that they were giving me the run around and i would like to see why there not trying to honor me ontires the tires where no good and they are out no to help the customer only to received cash its has not been two months the tires should not have bald this quickly the people thre should not tell people there going to make it right and than go back on there word for me this is a costly thing to paid out of pocket and not get the proper help from where you purchase the tire should have last lognger that is what the dealer said to. if you said your going to creidt or help out you should stand by your work i paid a good amount ans shsould not feel like i was taken I paid $120.00 for this service. Payment was made by credit card. The name of my credit card is *****Customer response
07/03/2022
I have not heard from the business in response to my complaint.I have not heard from Brockton tires an would still like them to resolve this matter. 7/3/2022
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.