Business ProfileforThe Boston Eye Group

I had corrective vision (PRK) surgery at their ******* location with **************** about 6 months ago, and I still regret it every day.This place is the definition of an assembly line, the doctor made a mistake during my surgery that caused delayed healing and tremendous pain (specifically, he put the healing lens on inside out, which caused a significant scratch), and they had the WRONG prescription in my records, so that I was overcorrected during surgery and now have worse vision than I did wearing lenses. My prescription has been ***** for nearly a decade, but their records started that I was *****. This mistake was confirmed by ****************** during my follow-up call with him.In other words, I still have to wear contact lenses or glasses to see as well as I did with lenses before the surgery. So I spent $5,000 for pain, disrespect, and for my vision not to be properly corrected.Shortly after my surgery, I brought my issues to the attention of the office manager, who was quite kind and told me that **************** would be giving me a call to explain what had happened (it sounded as though I was on speaker phone, so I believe **************** was listening to my concerns), and that I should also expect a call from ******************. That call from **************** never came, so I called ******************, who didnt respond to my voicemail (when we did connect, he said he was at a conference when I left the voicemail, so he never got it.). Finally, when I called him again, he acted as though I was wasting his time, and his response to the mistakes made was something like Well neither of those [mistakes] are that bad.Avoid this place at all costs, unless youre seeing *************************** (who is the only one there that actually seems to care about her patients - I wish I could review her separately, but she is the outlier of that practice and is the only exception to this terrible place.)