Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 104 Mt Auburn Street, Cambridge, MA 02138-5003
- BBB File Opened:
- 1/1/1939
- Years in Business:
- 85
- Business Started:
- 6/26/1939
- Business Started Locally:
- 6/26/1939
- Accredited Since:
- 8/18/2020
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Number of Employees:
- 130
- Alternate Business Name
- Harvard FCU
- Business Management
- Mr. Richard Tranfaglia, Assistant Vice President, Branch Administration
- Contact Information
Principal
- Mr. Richard Tranfaglia, Assistant Vice President, Branch Administration
Customer Contact
- Mr. Richard Tranfaglia, Assistant Vice President, Branch Administration
- Mr. Tom Montilli, EVP, Chief Experience Officer
- Additional Contact Information
Fax Numbers
- (617) 495-0444Primary Fax
- (617) 495-0444
Customer Complaints
5 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
8 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Tom O
10/06/2023
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.