ComplaintsforBoston Novelties, LLC
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Complaint Details
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Initial Complaint
02/14/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 2/2/2024, submitted orders totaling $1,502.68. This business accepted the order, charging my credit card, but did not ship the items as promised, and to-date, is ignoring all messages and requests for refunds.Requesting that the ordered items be delivered as promised.LEGO *****, QTY 20 and LEGO *****, QTY 3 and LEGO ***** QTY 9Customer response
02/25/2024
I have not heard from the business in response to my complaint.Initial Complaint
02/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered from this company on 2/2/24 as an Amazon order of a Lego set. They sent me a tracking number shortly after ordering. However after consistently checking the tracking number, on 2/13/24, the tracking number update stated that the package was never sent to **** to ship. I contacted the business and heard nothing back from them. I paid at the time of purchase and received updates stating that the package was delayed, obviously they never shipped it.Customer response
02/25/2024
I have not heard from the business in response to my complaint.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.